InteliSys NTC BaseBox

Order code: IS-NTC-BB

InteliSys NTC BaseBox is a controller with a broad range of communication and PLC capabilities for single or multiple gen-sets operating in stand-by or parallel mode. Intended primarily for CHP and switchgear applications, it will help you with secure on-site and remote monitoring of various installations such micro CHP, datacentres, hospitals or banks. 
This controller also has a certified version for marine applications. Learn more: InteliSys NTC BaseBox GeCon Marine

  • Built-in PLC interpreter    
  • Editable plug & play displays  
  • Remote connection & monitoring    
  • Controller redundancy
  • User defined protections and setpoints    
  • True RMS measurement    
  • Broad communication capabilities

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    InteliSys NTC BaseBox

Control your complex installations safely and easily with our InteliSys NTC Basebox controller, ensuring greater safety, easy communication, and minimal downtime.

The InteliSys NTC Basebox offers: 

  • AirGateComAp’s controllers incorporate AirGate connection technology to make access to the internet as simple as possible. AirGate enables our controllers to connect to the internet using the existing network infrastructure, negotiating firewalls and VPN systems and removing the requirement for static and public IP addresses. for easy connection to your equipment remotely, without worrying about your asset’s IP address
  • Built-in PLCComAp has integrated Programable Logic Controller tightly with our standard line of controllers. This helps our customers to cut costs, minimise points of failure for advanced systems, and overcome any challenge that may occur. interpreter helping with the use of ComAp's free PLC Editor 
  • User-defined protections and setpoints on top of default protection
  • Controller redundancyRedundancy in critical backup power systems is essential to ensure that the power is never compromised. Our controllers allow for installing a second controller to continuously monitor for potential failure. minimising solution downtime and ensuring the power isn’t compromised 
  • More precise measuring with a True Root Mean Square measurement feature 
  • Remote control and monitoring of your gen-set operations with WebSupervisor, our cloud-based fleet management tool 
  • Compatible load/Var sharing and power management with other ComAp solutions 
  • DROOP regulation allowing load and Var sharing when the inter-controller’s communication is lost
  • Start-up synchronisationComAp’s Start-up synchronisation eliminates any blackout time, and the start-up time is the same for sites running 2, 10, or even 30 gen-sets. To avoid delaying availability of the system due to slow-starting generators or other problems, any engines that fail to reach running speed with a specified time are rejected from the scheme and, if able, are left to perform traditional synchronising after the majority of sets have become available. to minimise the paralleling start sequence time and get the gen-set system up and running with minimum possible delay
  • Dynamic spinning reserve Dynamic Spinning Reserve allows the system to react flexibly to changes in power produced by renewable energy sources. ComAp controllers can react to requested spinning reserve and keep the sufficient amount of gen-sets running to cover the drop-in output of the renewable source (e.g. when cloud cover is heavier).preventing supply drops in hybrid installations with PVs
  • Faster and cost-effective operations with signal sharing over a CAN bus across a group of control units
  • Possibility to have a mains application in a gen-set controller with firmware upload functions
  • Event-based history for fast and easy troubleshooting
  • Automatic Mains Failure that ensures automatic start of gen-sets and minimises downtime
  • Peak shaving for limiting the import from the mains (e.g. due to higher prices)
  • Load shedding ensuring the most important loads are running even when there is a lack of power
  • Compatible with the following remote displays:
      • InteliVision 5
      • InteliVision 8
      • InteliVision 12Touch

 * Feature available with a software key.

InteliSys NTC BaseBox GeCon Marine

InteliSys NTC BaseBox GeCon Marine is a comprehensive gen-set and generator controller intended for marine applications. Designed with broad communication and PLC capabilities, this product will ensure efficient and secure control and monitoring of your gen-sets, including varispeed, shaft generators for PTI/PTO, batteries, fuel cells, and shore connection.

The InteliSys NTC BaseBox GeCon Marine offers:

  • Main functions: AMF function, Baseload, Import / Export, Peak shaving, Voltage and PF control (AVR)
  • Easily configurable analogue and binary I/Os to suit every application requirement and adjust the number of expansion models used to optimise operations and costs
  • Support for both ECU and mechanical engines
  • Comprehensive overview of all measured data
  • Event-based history for easy troubleshooting and performance analysis
  • Intuitive and secure local and remote monitoring with a range of ComAp displays, PC tools and web-based services  
  • Easy and cost-effective operations with signal sharing over a CAN bus
  • Broad communication capabilities including Ethernet connection (RJ45), USB 2.0, RS232/ RS485 interface with Modbus protocol support; Analog / GSM / ISDN / CDMA modem communication support; SMS messages; ECU Modbus interface; isolated secondary RS485 
  • AirGate 2.0 technology for easy connection to your equipment remotely, without worrying for about your asset’s IP address
  • Automatic synchronisation and power control via speed governor or ECU
  • Measurement of both generator and mains side
  • Configurable inputs and outputs enabling customers to design functions according to their various needs
  • Bi-polar binary outputs
  • Controller redundancy minimising solution downtime and ensuring the power isn’t compromised
  • Integrated PLC programmable functions
  • Embedded fixed and configurable generator protection
  • Easy customisation of the firmware solution according to your requirements
  • Recommended to use with external colour displays InteliVision 8 or Intelivistion 5
  • The controller has been certified by the following marine organisations: DNV, LR, ABS, BV, RINA, CRS, CCS 

 To run the GeCon software you need to order InteliSys NTC BaseBox and then install the correct GeCon software:

  • GeCon LandBased (included in standard firmware)
  • GeCon Marine (special dedicated marine firmware)
  •  IGS-NT-LSM+PMS dongle (required for Load sharing and Power Management)


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Frequently Asked Questions

Can I unlock my controller?

If you have forgotten your controller password, it can be found using the password decode function.

You will need the following information about your device:

  • serial number
  • "password decode" number
Both numbers can be obtained through the monitoring software relevant to the device.
  • Serial number is available in Controller info
  • Password decode number is available in Values / Info

You can also show these numbers on your device's display. Typically, this requires a sequence or combination of buttons to be pressed. Details can be found typically in the device Operator guide.

Once you have these numbers, please contact your ComAp distributor and they will help you get your password back.


How do I connect to my ComAp controller? What types of connections are supported?

ComAp offers a wide range of options to connect to your controller:

  • RS232 / RS485
  • USB - USB A<->B (usually a printer cable)
  • Internet connection - LAN, GPRS, 3G, 4G

Note that some connection types require you to use a communication module (plug-in eg a RS232 card) or communication bridge (external device eg Internet Bridge NT).

Each ComAp device usually allows for multiple ways of connection. The simplest one supported by the majority of our devices is the RS232 (serial) connection. For this, you need an RS232 cable (null modem) and if your PC is not equipped with an RS232 port you need a USB<->RS232 converter.
USB connections are very common. Almost all ComAp devices support connection using simple USB A<->B cable (printer cable) for easy configuration. Some devices can be powered from the USB port for programming to allow easy configuration right on your desk.
Other connection types: Internet connection (LAN, GPRS, 3G, 4G), Modbus RTU, Modbus TCP, SNMP, AirGate, Modem.
Note that some connection types require you to use a communication module (plug-in eg a RS232 card) or communication bridge (external device eg Internet Bridge NT). Not all types of connection are possible on each device. You can find all the details related to this topic in your device's Comprehensive guide or Communication guide.
Detailed information about connection to:
InteliLite NT, InteliATS NT, InteliCompact NT is available IL-NT, IA-NT, IC-NT Communication Guide (page 21)
InteliGen-NT, InteliSys-NT, InteliMains-NT is available in IGS-NT Communication Guide (page 19)
InteliLite is available in Global Guide InteliLite AMF25 Global Guide (page 126)


How do I change the controller firmware? Where can I get the latest firmware?

You can download the latest firmware package on the webpage of the device. You can easily navigate there through the ‘Products’ section or just use the Search function. If you cannot find the firmware on the website or if you require different than the offered version do not hesitate to contact our support team.

The firmware upgrade itself is easy to perform. You need the appropriate configuration software and a connection to the controller (preferably a direct connection). Prior to initiating the update process, we strongly recommend you to save a complete backup of your device.

It usually consists of several steps:
  • Create a controller back up.
  • Update the device firmware. It will contain default Configuration Archive and default Application.
  • Change the Application (SPtM, MiNT, MCB, MGCB, BTB, etc) to the required type (by programming appropriate default archive to the controller).
  • Use the Import Configuration Wizard to restore your previous configuration. In some cases manual interventions might be needed during this step.
  • Optional: Update the connected display firmware or device communication module firmware.
Should you be unsuccessful in programming the new version, the rollback procedure is to install previous firmware version and use your back up to restore the controller to its original state before the firmware upgrade was attempted.

Do you support communication to (IVECO, Cummins, MAN, VOLVO, etc.) ECUs?

Yes, ComAp devices are capable of communication with electronic engine control units (ECUs) from the majority of engine manufacturers.

Typically, you connect the ECU directly to the controller using CAN bus. If the ECU does not support the J1939 communication protocol you need to use a communication interface either on the ECU side (such as SAM CCB2 or SmartConnect modules) or on the ComAp side using the I-CB communication bridge.

The communication is typically bi-directional so we support reading of values from the ECU as well as sending commands to the ECU (Start, Stop, etc) and controlling the engine RPM.

For details including physical connection, configuration steps and troubleshooting help please consult the Electronic Engines Support Guide available on this website.

Why does my extension module not work? Why can´t I communicate with an ECU on a CAN bus?

The vast majority of all issues related to CAN bus come from incorrect wiring.

Please ensure the following requirements are met:
  • Use of the correct cable – we recommend a shielded CAN bus cable.
    • Recommended data cables: BELDEN - for shorter distances: 3105A Paired - EIA Industrial RS-485 PLTC/CM (1x2 conductors); for longer distances: 3106A Paired - EIA Industrial RS-485 PLTC/CM (1x2+1 conductors)
    • The bus topology needs to be strictly linear, no branching, no ‘star’ topology
  • The CAN bus needs to be correctly terminated. A 120 Ohm resistor needs to be present on each end of the line. To verify correct termination, you can switch off the power to all connected modules and measure the resistance across the L and H terminals. The result should be 60 Ohm. Please note this only tells you if the correct amount of resistors is used, it will not give you information about their location.
  • Ensure the L and H terminals are not swapped anywhere along the length of the bus.

If you still cannot identify the problem, you can use a CAN to USB converter to analyse the traffic on the CAN bus to find the root cause of the issue.

Local support you can count on

Your operations depend on everything running smoothly. Our experts are here to make sure of that. We offer:

  • 24-hour support on working days
  • Local contacts in 179 countries
  • Remote and in-person trainings and a range of support materials
  • Expert consultation, troubleshooting, and much more

Contact your local ComAp representative

Didn't find what you were looking for? Contact us, we’ll be happy to answer any questions you may have and help you with your business needs.

Interested in another country? Find your local representative

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