InteliGen 500 G2

Order code: IG4500XXBAA

InteliGen 500 G2 is a paralleling controller with 5" colour display for advanced and more complex diesel gen-set applications, supporting both single and multiple gen-sets running in grid-tied or island operations. 
 

This product is a direct successor of our InteliGen 500, InteliGen NT GC and InteliGen NTC GC controllers.

  • Stage V & Tier4Final
  • Cybersecurity by design
  • Multi ECU support
  • Start-up synchronisation 
  • Forced values
  • Signal sharing across units*
  • Dynamic spinning reserve
  • Controller redundancy*
    InteliGen 500 G2

The InteliGen 500 G2 offers: 

  • Support for installations with the option for cooperation with up to 32 gen-sets/mains/tie controllers
  • Keeping your business and data as safe as possible, meeting the ISA 62443 level 2 - level 3 security requirements 
  • StageV and Tier4Final-ready by default
  • Multi ECU (Electronic Control Unit) enabling communication with more independent J1939 devices such as Engine Control Units, AVR modules, Breakers, etc. 
  • Start-up synchronisationComAp’s Start-up synchronisation eliminates any blackout time, and the start-up time is the same for sites running 2, 10, or even 30 gen-sets. To avoid delaying availability of the system due to slow-starting generators or other problems, any engines that fail to reach running speed with a specified time are rejected from the scheme and, if able, are left to perform traditional synchronising after the majority of sets have become available. to minimise the paralleling start sequence time and get the gen-set system up and running with minimum possible delay
  • Dynamic spinning reserveDynamic Spinning Reserve allows the system to react flexibly to changes in power produced by renewable energy sources. ComAp controllers can react to requested spinning reserve and keep the sufficient amount of gen-sets running to cover the drop-in output of the renewable source (e.g. when cloud cover is heavier). helping to deliver maximum amount of available energy from photovoltaics
  • Faster and cost-effective operations with signal sharing over a CAN bus across a group of control units*
  • Controller redundancyRedundancy in critical backup power systems is essential to ensure that the power is never compromised. Our controllers allow for installing a second controller to continuously monitor for potential failure. minimising solution downtime and ensuring the power isn’t compromised*
  • Built-in PLCComAp has integrated Programable Logic Controller tightly with our standard line of controllers. This helps our customers to cut costs, minimise points of failure for advanced systems, and overcome any challenge that may occur. interpreter with the use of ComAp's free PLC Editor
  • AirGateComAp’s controllers incorporate AirGate connection technology to make access to the internet as simple as possible. AirGate enables our controllers to connect to the internet using the existing network infrastructure, negotiating firewalls and VPN systems and removing the requirement for static and public IP addresses. 2.0 for easy connection to your equipment remotely, without worrying about your asset’s IP address
  • User-defined protections and setpoints on top of default parameters
  • Remote control and monitoring of your gen-set operations with WebSupervisor, our cloud-based fleet management tool
  • Secure user management
  • Compatible load/Var sharing and power management with other ComAp solutions
  • Droop regulation allowing load sharing and Var sharing when inter-controller’s communication is lost
  • Plug-in modules to easily extend the functionality of the product
  • Possibility to have a mains application in a gen-set controller with firmware upload functions
  • One hardware for more applications, enabling an easy switch between MINT and SPtM (or MCB and MGCB)
  • Optional geofencingA geographical area can be defined in the controller and, with the aid of our GPS module, a selectable protection can be activated when the gen-set leaves the defined area. Prevent your gen-set to be used in a location different to the one agreed upon. Taking your equipment to a different location without your consent is not only breach of contract but also it might deteriorate your gen-set. feature helping with efficient unit tracking and theft prevention**
  • Increased site efficiency and reduced operational costs through effective power managementOur system allows for up to 32 generators running in parallel, regardless of whether the generators are of different sizes, power outputs, and from different manufactures. The system is highly adaptive and can create up to 4 different schemes of power management that can be switched with a simple switch.
  • Event-based history for fast and easy troubleshooting
  • Peak shaving for limiting the import from the mains (e.g., due to higher prices)
  • Load shedding ensuring the most important loads are running even when there is a lack of power
  • Clear visualisation and overview of all important information on the built-in colour display



* Features available with a software key.

** Feature available with a CM2-4G-GPS plug-in card.

Related products

Accessories

Frequently Asked Questions

Can I unlock my controller?

If you have forgotten your controller password, it can be found using the password decode function.

You will need the following information about your device:

  • serial number
  • "password decode" number
Both numbers can be obtained through the monitoring software relevant to the device.
  • Serial number is available in Controller info
  • Password decode number is available in Values / Info

You can also show these numbers on your device's display. Typically, this requires a sequence or combination of buttons to be pressed. Details can be found typically in the device Operator guide.

Once you have these numbers, please contact your ComAp distributor and they will help you get your password back.

 

How do I connect to my ComAp controller? What types of connections are supported?

ComAp offers a wide range of options to connect to your controller:

  • RS232 / RS485
  • USB - USB A<->B (usually a printer cable)
  • Internet connection - LAN, GPRS, 3G, 4G

Note that some connection types require you to use a communication module (plug-in eg a RS232 card) or communication bridge (external device eg Internet Bridge NT).

Each ComAp device usually allows for multiple ways of connection. The simplest one supported by the majority of our devices is the RS232 (serial) connection. For this, you need an RS232 cable (null modem) and if your PC is not equipped with an RS232 port you need a USB<->RS232 converter.
USB connections are very common. Almost all ComAp devices support connection using simple USB A<->B cable (printer cable) for easy configuration. Some devices can be powered from the USB port for programming to allow easy configuration right on your desk.
Other connection types: Internet connection (LAN, GPRS, 3G, 4G), Modbus RTU, Modbus TCP, SNMP, AirGate, Modem.
Note that some connection types require you to use a communication module (plug-in eg a RS232 card) or communication bridge (external device eg Internet Bridge NT). Not all types of connection are possible on each device. You can find all the details related to this topic in your device's Comprehensive guide or Communication guide.
 
Detailed information about connection to:
InteliLite NT, InteliATS NT, InteliCompact NT is available IL-NT, IA-NT, IC-NT Communication Guide (page 21)
InteliGen-NT, InteliSys-NT, InteliMains-NT is available in IGS-NT Communication Guide (page 19)
InteliLite is available in Global Guide InteliLite AMF25 Global Guide (page 126)

 

How do I change the controller firmware? Where can I get the latest firmware?

You can download the latest firmware package on the webpage of the device. You can easily navigate there through the ‘Products’ section or just use the Search function. If you cannot find the firmware on the website or if you require different than the offered version do not hesitate to contact our support team.

The firmware upgrade itself is easy to perform. You need the appropriate configuration software and a connection to the controller (preferably a direct connection). Prior to initiating the update process, we strongly recommend you to save a complete backup of your device.

It usually consists of several steps:
  • Create a controller back up.
  • Update the device firmware. It will contain default Configuration Archive and default Application.
  • Change the Application (SPtM, MiNT, MCB, MGCB, BTB, etc) to the required type (by programming appropriate default archive to the controller).
  • Use the Import Configuration Wizard to restore your previous configuration. In some cases manual interventions might be needed during this step.
  • Optional: Update the connected display firmware or device communication module firmware.
Should you be unsuccessful in programming the new version, the rollback procedure is to install previous firmware version and use your back up to restore the controller to its original state before the firmware upgrade was attempted.

What do SPtM, MINT, MGCB stand for?

SPtM = Single Parallel to Mains
MINT = Multiple gen-sets with INTernal sync and load sharing
MGCB = Master Generator Circuit Breaker

ComAp’s world is full of abbreviations but once you get a basic understanding of their meanings, you will find them useful when reading the documentation or communicating with us.
 

Do you support communication to (IVECO, Cummins, MAN, VOLVO, etc.) ECUs?

Yes, ComAp devices are capable of communication with electronic engine control units (ECUs) from the majority of engine manufacturers.

Typically, you connect the ECU directly to the controller using CAN bus. If the ECU does not support the J1939 communication protocol you need to use a communication interface either on the ECU side (such as SAM CCB2 or SmartConnect modules) or on the ComAp side using the I-CB communication bridge.

The communication is typically bi-directional so we support reading of values from the ECU as well as sending commands to the ECU (Start, Stop, etc) and controlling the engine RPM.

For details including physical connection, configuration steps and troubleshooting help please consult the Electronic Engines Support Guide available on this website.

Local support you can count on

Your operation depends on everything running smoothly. Our experts are here to make sure of that. We offer:

  • 24-hour support on working days
  • Local contacts in 179 countries
  • Remote and in-person trainings and a range of support materials
  • Expert consultation, troubleshooting, and much more

Contact your local ComAp representative

Didn't find what you were looking for? Contact us, we’ll be happy to answer any questions you may have and help you with your business needs.

Interested in another country? Find your local representative

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